Privacy Statement

This Notice details the procedures through which we acquire, utilize, and divulge your personal data, adhering to the stipulations of the Protection of Personal Information Act (“POPIA”).

At Hango, including this website, we are devoted to safeguarding your privacy and ensuring that your personal information is gathered and utilized in a proper, lawful, and transparent manner.

About the company

Hango is a bulk importer, national distributer and an online store providing goods throughout South Africa and exporting to neighbouring African countries.

Information collected

We gather and handle your personal data primarily to reach out to you regarding your needs and tailor our services accordingly. To fulfil this objective, we will gather contact information such as your name and surname, contact number, email address and delivery address.

We will gather website usage data utilizing “cookies,” enabling us to gather standard information about internet visitor usage.

We will utilize your personal information solely for the purposes for which it was initially collected and consented to by you. Additionally, when required, your information may be kept for legal or research purposes, including gathering contact details, audit and record-keeping obligations, fraud prevention, and conducting statistical research and analysis.

Your rights

In addition to the measures and protocols we implement to protect your data, your personal information is safeguarded by the Electronic Communications and Transactions Act 25 of 2002

You retain the right to access the personal information held by Hango concerning you and to request any inaccuracies to be rectified. You can exercise this right by informing us through the “contact us” link on this website. We will endeavour to promptly correct any inaccurate or incomplete information.

Should you wish for your personal information to be removed from our records, please reach out to us via the “contact us” link on this website, and we will endeavour to delete your personal information from our records as expeditiously as possible.

Security

Hango is committed to taking reasonable measures to safeguard your personal information. In the rare instance that the security of your personal data under our care is compromised, we will promptly notify you based on what is reasonable given the circumstances.

Websites you may access via hyperlinks from this site are beyond our control and may have their own privacy policies, if any. It is your responsibility to review the privacy policies of such websites, and Hango shall not be held liable for any breaches of those privacy policies by their respective owners.

COOKIE POLICY

Introduction:

This cookie policy aims to outline the function of cookies, their usage on our website and platforms collectively referred to as our “Site/s,” and how you can manage them during your visit. This policy is complementary to our privacy policy.

What are cookies?

Cookies are small data pieces, in the form of text files, which websites request your browser to store on your device. They retain information about you, such as language preferences or login details. We utilize first-party cookies, set by us, as well as third-party cookies from domains separate from the website you’re visiting, primarily for advertising and marketing purposes.

Why do we use cookies?

We employ cookies and tracking technologies for various purposes:

  • Assisting navigation;
  • Facilitating registration to events, login, and feedback provision;
  • Analysing product, service, application, and Site usage;
  • Supporting promotional and marketing endeavours, including behavioural advertising;
  • Providing access to restricted content;
  • Personalizing Site functionality based on preferences, location, or device type;
  • Enhancing website performance;
  • Understanding our audience for tailored content delivery;
  • Enabling third-party service provision on our website;
  • Facilitating interest-based advertising in compliance with relevant laws.

Types of cookies we use:

We utilize different types of cookies on our Sites, which may expire at the end of your browsing session or persist until manually deleted. These include:

Strictly necessary cookies / essential cookies:

These are vital for Site functionality and cannot be disabled in our systems. They respond to your actions, such as setting privacy preferences or filling forms. While you can block them via your browser settings, certain Site functions may be compromised. These cookies do not store personally identifiable information.

Performance cookies / Site analytics cookies:

These enable us to track visits and traffic sources, aiding in Site performance assessment and improvement. They provide aggregated, anonymous data on page popularity and visitor navigation. Disabling them prevents us from knowing your Site visits.

Functional cookies:

These enhance Site functionality and personalization, set either by us or third-party providers. Disabling them may affect certain services’ proper functioning, as they remember user preferences such as usernames, passwords, or settings.

Managing cookies:

While your internet browser typically accepts cookies automatically, you can adjust settings to reject them or delete them manually. However, this may impact your access to certain Site features or preferences.

Targeting cookies:

Our Site may transmit these cookies through our advertising partners, if applicable. These cookies enable these companies to create a profile of your interests and display tailored advertisements on other Sites. While they don’t directly store personal information, they rely on uniquely identifying your browser and internet device. If you opt not to enable these cookies, you may encounter less personalized advertising.

Updates to this cookie policy:

We reserve the right to amend this policy and will notify you of any changes, providing an opportunity for review before continuing Site usage. It’s your responsibility to stay updated on the latest version of this policy before accessing or using our Sites.

Policy changes

Hango reserves the right, at its sole discretion, to modify this Privacy Policy Statement or any part thereof, at any time without prior notice. Any alterations to this Privacy Policy Statement will be published on this page. We advise you to check this page regularly to stay informed about the latest version of this Privacy Policy Statement.