Terms and Conditions

BY USING AND/OR ACCESSING OUR PLATFORMS OR SERVICES, YOU AGREE TO BE BOUND BY OUR TERMS.

We are Hango, a company registered in South Africa, Reg. No.1998/40332/23. Users of our website are advised to carefully read this agreement. If you do not agree with its terms, it is recommended that you promptly exit our website.

These Terms, in conjunction with our Privacy Policy and User Rules (collectively referred to as the “Terms”), establish a binding agreement between you and Hango (referred to herein as “Hango”, “we”, “us”, and “our”) governing our relationship and your utilization of our Platforms and/or Services. By “Platforms,” we encompass all our websites, mobile sites, mobile apps, emails, social media platforms, or any other technology or means through which you engage with us. “Services” encompass any products, goods, services, or functionalities offered, owned, or operated by Hango through our Platforms.

ABOUT OUR TERMS AND CONDITIONS

The utilization of our Services, Platforms, and any content therein is regulated by our Terms. “Content” encompasses any information, data, files, text, software, music, sound, photographs, graphics, images, video, messages, comments, hyperlinks, or tags, as well as other materials appearing on our Platforms or Services, including all applicable copyrights, trademarks, patents, logos, or other intellectual property rights displayed therein.

We reserve the right to amend the Terms periodically. Any updated version of the Terms will be published on our Platforms and will be effective from the date of publication. It is your responsibility to regularly visit our Platforms to ascertain whether any amendments have been made. By continuing to use our Platforms and/or Services after changes to the Terms have been published, you agree to abide by the modified Terms.

Certain Platforms and/or Services may include additional rules or terms from time to time, which may pertain to specific Services you utilize or subscribe to. By using those Services, you consent to be bound by such supplementary rules and/or terms.

CONTENT ON OUR PLATFORMS OR SERVICES AND INTELLECTUAL PROPERTY RIGHTS

OUR CONTENT

Hango owns or is entitled to use all of the Content made available on our Platforms or through our Services.

Without our explicit consent, you are not allowed to:

Reproduce, publish, perform, broadcast, adapt, sell, lease, offer, display, or otherwise transfer or use any Content for commercial purposes;
Decompile or reverse engineer the Content, or converting the Content into any format other than its original delivery format;
Incorporate the Content into any other content for whatever purpose;
Remove any legal notices (copyright, trademark, or other proprietary rights notices) within or on the Content;
Frame any section of a web page belonging to our Platforms or Services.

You are permitted to retrieve, store, cite, refer to, or print Content from any of our Platforms or Services solely for educational, research, non-commercial, private, or personal use only, as provided for under the South African copyright law.

Caching of our Platforms is permissible only with our written consent, under the following conditions:

The caching is intended to enhance the efficiency of transmitting Content from our Platform.
The cached Content remains unaltered.
The cached Content is refreshed at least every twelve hours.
The cached Content is promptly removed or updated upon our request.

All licenses or permissions granted under this provision are non-exclusive and non-transferable, subject to termination or cancellation by us at any time, without the need for explanation.

YOUR CONTENT

You will maintain ownership of any original Content you upload, transmit, or store while utilizing our Platforms or Services.

By posting or transmitting any Content or material to our Platforms or Services, you agree to abide by our User Rules.

Any information you upload or share with us must be truthful, accurate, pertinent to current circumstances, and comprehensive.

You warrant that you are authorised to supply such information to us.

COMMUNICATIONS

You consent to receiving communications from Hango or its affiliates periodically. These communications may include editorial newsletters, updates on new services or products, and special offers or discounts negotiated by Hango for its users. All communications will adhere to our Privacy Policy and relevant laws. You have the right to inform us in writing if you prefer not to receive or continue receiving such communications.

ARBITRATION

You may approach any other relevant authority or dispute resolution body or refer the matter to Arbitration as set out below, for resolution of the dispute.

You agree that any dispute between us shall be referred to arbitration and finally resolved in accordance with the rules of the Arbitration Foundation of Southern Africa. Such arbitration shall be held either in Cape Town or Johannesburg and conducted in the English language before one arbitrator appointed in accordance with the said rules. Any award will be final and not subject to appeal. This agreement to arbitrate shall be enforceable and judgement upon any award may be entered in any court of any country having appropriate jurisdiction. A dispute shall be deemed to have arisen when either party notifies the other party in writing to that effect.

The arbitrator shall have the power to give default judgement if any party fails to make submissions on due date and/or fails to appear at the arbitration.

The provisions set out above shall not prevent either party from approaching any court of competent jurisdiction to obtain interim or other relief in cases of urgency.

You are required to forward any notice or legal documents concerning the Terms to the contact information on this website.

THIRD PARTY GOODS, SOFTWARE AND SERVICES

We may collaborate with third parties to offer their services or products, or provide our Services in conjunction with theirs. The provision of such services or products is subject to the terms, conditions, and limitations set by these third parties. If these third parties alter, suspend, or discontinue the provision of such services or products, we may similarly adjust, suspend, or cease providing them to you. However, we may make efforts to offer such services in an alternative manner or through a different supplier or service provider.

When you obtain services or products from a third party through any of our Platforms or Services, you acknowledge and agree to, evaluate the product or service and review the applicable terms and conditions before making the acquisition.

AVAILABILITY

Although we strive to maintain the availability of our Platforms and Services around the clock, we cannot be held liable if, for any reason, they become unavailable at any time or for any duration. Access to our Platforms or Services may be temporarily suspended, without prior notice, due to system failures, maintenance, repairs, or circumstances beyond our control. Certain Platforms and/or Services may include supplementary rules or terms from time to time, which may pertain to specific Services you utilize. By engaging with those Services, you consent to abide by such additional rules and/or terms.

SECURITY AND PRIVACY

We reserve the right to take any necessary and reasonable measures to uphold the security and reliability of our Platforms and/or Services. Your usage of our Platforms or Services must not jeopardize the security of our network or any interconnected network.

We employ reasonable measures to safeguard your payment details. Our chosen payment system is, in our judgment, adequately secure, aligning with accepted technological norms and the nature of the transaction.

Hango will manage your personal information according to the guidelines outlined in our Privacy Policy.

PAYMENTS

We accept all major Credit/Debit Cards as methods of payment. Payment in full is required before any items are shipped. The Seller retains ownership of all goods until they are fully paid for.

EFT payments may be subject to clearing periods determined by the bank you use. To obtain a quotation, please contact us at hango.sa@gmail.com. We do not accept cheques as a payment method.

CANCELLATIONS

A minimum of 24 hours’ notice is required for cancellations. Cancellations must be confirmed in writing via email or other accepted means. A R50.00 charge may be levied to cover administrative expenses.

DISCLAIMER AND LIMITED LIABILITY

You utilize our Platforms and Services at your own discretion. While we strive to maintain the accuracy of information provided on our Platforms or Services, we do not guarantee the completeness or accuracy of the Content or the error-free nature of the Content and technology available through our Platforms or Services.

We reserve the right to modify the Content on our Platforms or Services at any time without prior notice. To the extent permitted by law, we disclaim any responsibility for damages, losses, or liabilities of any kind resulting from the use or inability to use our Platforms or Services, or Content provided through them.

Our Platforms and Services are provided on an “as is” basis and are not tailored to meet the individual requirements of users. It is your responsibility to ensure that the Services offered on or through our Platforms meet your specific needs and are compatible with your hardware and/or software.

Information, ideas, and opinions expressed on our Platforms or Services should not be construed as professional advice or our official stance. We encourage you to seek professional advice before acting on any information, ideas, or opinions expressed on our Platforms or Services.

GENERAL TERMS

These Terms constitute the entire agreement between you and us, and neither party is bound by any express, implied, or tacit representation or warranty not documented in these Terms. Sending a data message to our Platforms or using our Services does not establish an agreement or amend these Terms.

Hango reserves the right to transfer its rights and obligations under the Terms to a third party without your consent. However, you may not transfer your rights and obligations under the Terms to a third party without the consent of Hango.

If any provision of the Terms becomes unenforceable for any reason, it will be treated as if it were not part of the Terms, to the extent that it remains unenforceable, without affecting the validity of the remaining provisions.

All provisions of these Terms are subject to qualification to ensure compliance with the Consumer Protection Act, 2008.

The Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles. By agreeing to these Terms, you consent to the exclusive jurisdiction of the courts of the Republic of South Africa.

You agree that we have the right to intercept or monitor all communications sent or posted by you to our Platforms, Services, or employees. You acknowledge that the consent provided herein by you fulfils any “writing” requirement prescribed by law.